=

Complete Maintenance Plan (CMP)

At QualitySewing.com, we’re proud to offer our Complete Maintenance Plan (CMP) to ensure your sewing, serging, or embroidery machine sold in the U.S.A. stays in top condition.

When you invest in a sewing machine or crafting product, having a reliable protection plan ensures you can get your machine serviced quickly when needed. This added protection provides peace of mind and saves you from unexpected repair expenses, covering parts and labor for 3 years from the original date of purchase.

3-Year Maintenance Plan Highlights

  • Parts and labor coverage: Includes all repairs, parts, and labor.
  • Free shipping: CMP plans purchased online include round-trip shipping in the first year and one-way shipping in years 2–3.
  • Costly components covered: Covers circuit boards, sensors, and other expensive parts not covered by manufacturers.
  • Unlimited service: No limit on the number of service requests during the coverage period.

Plan Details

  • Exclusions: Consumables such as needles, bobbins, springs, and belts are not covered.
  • Transport requirement: Keep the original machine box for shipping purposes.
  • Terms of use: Coverage applies to normal home sewing conditions only. Damage from improper use or acts of nature is excluded.
  • Post-purchase coverage: A CMP must be added within a limited time after the machine is purchased— coverage will begin on the original purchase date and last for a total of 3 years. Call for details about adding a previously purchased machine to a CMP.
Complete Maintenance Plan Pricing

Maintenance plan pricing

Sewing, embroidery, and serger machines

CMP 199 Machines less than $400 $199
CMP 299 Machines ($400–$1,499) $299
CMP 399 Machines ($1,500–$2,999) $399
CMP 499 Machines ($3,000–$4,999) $499
CMP 699 Machines ($5,000–$6,999) $699
CMP 799 Machines ($7,000–$9,999) $799
CMP 999 Machines ($10,000–$15,999) $999
CMP 1199 Machines $15,999+ $1,199

Specialized machine coverage

CMP 1199MN All 6 or 10 needle machines
(Non-commercial use only)
$1,199
CMP 599 Longarm machines less than $5,999
(Does NOT cover table, frame, or robotics)
$599
CMP 899 Longarm machines $6,000+
$899
CMP 149 All ScanNCut $149
3 Year Complete Maintenance Plan Warranty

Post-purchase coverage

A CMP must be added within a limited time after the machine is purchased—coverage will begin on the original purchase date and last for a total of 3 years. Call for details about adding a previously purchased machine to a CMP.

SHOP ONLINE

Let's chat!
We are available Monday - Friday, 9:00 am to 4:00 pm Pacific Time.
Live Chat
Reach us by phone
Call 1-800-982-8778 to speak to our friendly customer service team
Call Now
Check our FAQs
A lot of common questions are answered on our FAQ page
View FAQs